Client Overview
Amazon sellers often encounter the frustrating High Price Potential Error, which restricts product listings from becoming active due to pricing concerns. Recently, I resolved this error on over 15 listings, leveraging my expertise, research, and collaboration with Amazon’s Seller Support and Catalog teams. Here’s how I navigated this complex issue step by step
Challenges
While updating the prices of multiple ASINs (ranging from £45 to £149), I was met with the dreaded High Price Potential Error. Despite using various strategies, the listings remained inactive, creating potential revenue loss and operational setbacks.
Strategies I Tried
- Manual Price Submission
I initially updated the prices manually through Seller Central. Unfortunately, this resulted in the listings being flagged with the same error. - Flat File Update with Full Details
My next approach involved using a Flat File Update with all the necessary details for a complete update. While this ensured all data was properly submitted, the error persisted. - ASIN Deletion and Relisting
I deleted the affected ASINs for 24 hours and then relisted them. However, the error still wasn’t resolved, leaving me with no active listings. - Collaboration with Amazon’s Internal Teams
Understanding that the issue required escalation, I contacted the Amazon Catalog Internal Team through Seller Support. I provided:- My website link showcasing the products.
- Details of previous efforts to resolve the issue.
- The internal team reviewed my submission and approved the pricing via their internal tools.
The Breakthrough
After the approval, I resubmitted the prices using a Feed File with Full Update. Most listings remained inactive initially, but persistence paid off.
5. Follow-Up with Seller Support
I reopened the case with Seller Support and shared:
- The website links.
- Details of all previous attempts and outcomes.
6. Finally, with continued communication and resubmission using updated pricing, the error was resolved.
Key Takeaways for Sellers
Here’s how you can resolve the High Price Potential Error effectively:
- Manual Updates May Not Be Enough: Start with a manual price update but prepare to escalate if needed.
- Leverage Flat Files: Use Flat File Updates with complete data for accuracy.
- Don’t Hesitate to Delete and Relist: If errors persist, try deleting and relisting the ASIN after 24 hours.
- Engage the Catalog Internal Team: Provide your website link and explain all prior efforts. This often leads to faster resolution.
- Persistence Is Key: Keep following up with Seller Support until your issue is resolved.
Impact
By following this process, I successfully restored 15+ listings, preventing significant revenue loss and ensuring customer satisfaction. My approach showcases the importance of persistence, thorough documentation, and effective communication when dealing with complex Amazon listing errors.
Ready to Fix Your Listing Issues?
If you’re struggling with similar challenges, feel free to reach out for expert guidance.
#AmazonExpert #HighPricePotentialError #ListingOptimization #AmazonFBA #EcommerceTips #AmazonSEO #IbrahimTarique
- Amazon Private Label
- PPC Management
- TikTok Shop
- Amazon Wholesale
- Ecommerce
- Shopify
Category
Tiktok Shop
Marketplace
UK, USA & Canada
Working from
December 20, 2023
